Help

Frequently asked questions

Delivery, pickup, stitching, payment and returns.

Do you deliver Australia-wide and overseas?

Yes. We deliver across Australia with Australia Post (Parcel Post or Express Post), and to many countries overseas, including New Zealand, the United Kingdom, the United States, Canada, Singapore and the UAE, with Australia Post International (Standard or Express).

How much is delivery?

The delivery price is worked out at checkout from your address and the weight of your order, using Australia Post rates. You see the exact price before you pay.

Can I pick up my order?

Yes. Choose pickup at checkout and collect your order from our store at 23 Argon Cct, Clyde North VIC 3978.

Can I get my turban stitched?

Yes. On every turban, choose the size and then "Centre stitched" for 0 extra, or "Without stitching".

How can I pay?

You can pay by card, PayPal or Shop Pay, or pay in 4 interest-free instalments with Afterpay.

Can I return or exchange an item?

Please see our refund policy for return and exchange details, or contact us and we will help.

Where are you based?

Our store is in Clyde North, Victoria (Melbourne). Call or WhatsApp us on 0430 177 976 or email sherepunjabcollections@gmail.com.

Can't find your answer? Contact us